Diploma in Airport Operations and Hospitality (DAOH)

Total Duration- 500 hrs (1 Year)

Eligibility- PLUS TWO

Scheme of Study

DAOH 101- Fundamentals of Airport Operation & Hospitality

DAOH 102 – Airport Operations

DAOH 103 – Hospitality

Sl.No Contents Theory (Hrs) Total(Hrs)
DAOH 101 Fundamentals of Airport Operation & Hospitality 100 100
DAOH 102 Airport Operations 125 125
DAOH 103 Hospitality 275 275
Total 500 500

DAOH 101- Fundamentals of Airport Operation & Hospitality (Hours-100) Theory 100Hrs

Module – I

Communication & soft skill-Introduction, Evolution & Types of Airport – Airport Infrastructure, Aerodrome Master Planning- Runways and Taxiways- - ATC Services-Marking & Signs, Turnaround process, Terminal Operations – Passengers Processing, Airport Maintenance. DAOH 102- Airport Operations (Hours-125) Theory 125Hrs

Module – III

Airport Signs & Other Services- Airport Security- Airport Emergency Plan, Handling Emergencies – Commercialization, Environment, Quality- International Scene and Future of Airports- Airline codes (IATA), Airport codes (IATA) DAOH 103- Hospitality (Hours-275) Theory 275Hrs

Module – III

Phonetic alphabet codes (ICAO)- Communication & Soft Skill- Communication & Soft Skill-Meteorogical Services- Front office and Reception procedures, Meet & Greetings- Decision making- Customer Care, Personal Presentation, General

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