Joycy Joy

I am presently employed with Casino Group of Hotels as a Guest Service Associate and I work with the Front Office Department.Am enjoying my work a lot at the hotel and at the same time improving myself in all aspects of guest interactions and also myself.There are so many opportunities in a hotel to improve one’s self…which I only realized after joining the hotel industry.

The kind of support I got from all my faculty at Phoenix is really worth a mention.All of them were highly qualified and have great experience with them-these were an added advantage.Day to day theoretical learning as well as practical application was made so much more interactive and interesting by them that I really looked forward to coming to the academy everyday.

Now whenever I get an appreciation from a senior colleague,more so from a well travelled guest-the joy I experience within me is inexplicable.All kudos to the training that I got from Phoenix Aviation training academy.